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Payments.

Payments are processed securely through our online partner Secpay. All credit card information is encrypted.

Returns and Cancellations

Conference Bookings - Cancellations

Refunds will be made if requested up to 4 weeks before the starting date of the conference. 25% of the total amount booked will be deducted for administration costs
Substitutions may be made up until 2 weeks before the start of the conference.

Other Products purchased online

RMetS operates a 28 day returns policy for any goods purchased online. During this time you may return goods for whatever reason as long as they are in their original condition.
This excludes CDs, DVDs and other recordable media

To return goods

Please email orders@rmets.org informing us that you will be returning the goods.
Please package the relevant item(s) securely and send it to us at Royal Meteorological Society, 104 Oxford Road, Reading, RG1 7LL, UK
For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than 50 GBP.
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.
As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item" s normal postage charge--we cannot refund any priority, express or courier component of the postage charge.

Delivery and Availability

RMetS cannot guarantee that all the items on the online shop will remain available indefinitely. However, every effort will be made to maintain continuity of supply.

Delivery Times